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Sales Management Information

The Surest Way to Boost Sales


If you have a small business and you are looking to boost your sales and make the public aware of your business, how do you going about doing this? There is one sure way that I know to boost sales and create awareness. It may not be sexy, but it WORKS!The best way to "start" marketing any business is to develop a marketing plan.

The Achilles Heel of Management Coaching


While heading home at day's end, you begin reflecting on a coaching meeting you had earlier that day with an employee, Chris. You hope that, this time, you finally succeeded in getting her to understand the importance of spending less time in disruptive socializing in the office and more time elevating her performance.

Retail Operations - Effective Branch Manager Support and Guidance


Performance and behaviour management is by far the most difficult aspect of any manager's job and the reluctance to 'grasp the nettle' when performance or behaviour issues emerge is certainly a concern in many organisations. But at the end of the day that is what managers are paid to do and not doing so will certainly affect service, team morale, sales and ultimately the bottom line.

How to Maximize Account Penetration and Jump-Start Sales


Maximizing account penetration is one of the most critical functions in sales. Why? The depth of account penetration has an enormous impact on revenues and profitability.

Profitable Relationships: Is It Amateur Hour or King of the Hill?


"We're in the relationship business?..

The Get Dangerous Quickly Approach to Product/Service Training


In 2000 a computer distributor hired me to help them build a software specialist sales team. The distributor had more than 100 "generalist" salespeople, but these salespeople were doing a poor job of selling software.

How to Improve Your Management Procedures Usability


Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives?Ask yourself:Are your required actions described thoroughly and accurately, or are the details left open to interpretation?Is your content consistent and complete, or are your writers leaving gaps no one has noticed?Are revisions controlled, or are different people using different versions?Are your procedures compliant with regulations? Are you sure?Are all documents written to produce clear, measurable results?If you're unsure about any of the answers to these questions, there is good news: you can make your procedures clear and complete without combing through all of them yourself line by line.

Project/Program Management Best Practices for Success in ANY Industry!


Where is our success? Although there have been improvements, over 60% of projects/programs failed and many were canceled in 2003 (ref:The Standish Report CHAOS)! Our goal for 2004 and beyond is to contribute to a 60% and better, project/program success rate! STOP THE MADNESS-MANAGE AND CONTROL PROJECTSWITH THE FOLLOWING:Best Practice Processes for Project/Program Success(Outline):Program/Project Management (and Business Management) (Integration)Use of Experience and Knowledge (Integration)Planning and Scheduling/WBS (Scope/Time/Cost)Communication Planning (Communication)Status & Earned Value Reporting (Communication)Performance (metrics) Reporting (Communication)Risks Identification and Management (Risks)Project Repository/DB (Communication/Lessons Learned/Knowledge Transfer)Change Management (Integration)Subcontractor/Vendor Control (Procurement)Team Building (Human Resource)Development Process (Integration/Solution/Scope)Selection of the appropriate model/technique (e.g.

Producing Premium Performance


One of the major issues that arises in managing a small or medium size business is in the area of employee performance. Many business owners are frustrated with the poor performance of their team or some individuals within their team.

Do You Really Want Local County Contracts?


If you really want to secure government contacts at the county level; there is a lot more than just getting on a list and bidding on a solicitation. Government even at the country level is a little corrupt and insider-ish.

Pointless Targets


I recall a heated discussion with a sales director some time ago where I proposed that the long-term effect of setting activity targets for salespeople would eventually lead to failure. He vehemently made the point that he had systematically imposed activity targets on his sales force and that the result had been to treble average income per salesperson within 18 months.

How to Beat the 80/20 Rule in Sales Performance -- Part 1


Business executives and sales managers frequently bemoan "80/20" performance on their sales teams, where approximately 80 percent of sales are produced by approximately 20 percent of salespeople. Why do salespeople perform so differently? What is it about top sales performers that enables them to achieve such vastly superior results?Certainly there are some sales skills that anyone can learn.

How to Beat the 80/20 Rule in Sales Performance -- Part 2


Another key reason why companies suffer from 80/20 performance is their processes for hiring, training and managing salespeople rely almost entirely upon subjective information. Think about it:What are resumes? They are an individual's subjective portrayal of their capabilities and experiences.

All Small Businesses Need to Gather Community Intel


How well do you know your community? As business owners it is essential that we know our communities intimately. Have you ever made the effort to learn more about your town; Do you even know where to look.

Disclosure Laws Favor International Terrorists


The Federal Trade Commission has rule that are supposedly in place to protect franchise buyers from fraud from franchisors who might attempt to mislead them into purchasing a franchise. Part of the franchise rules are addressing required disclosure paperwork.

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